How To Hire A Team For Your Spa or Salon

Running your spa or salon requires you to have many different roles at once.

You’re the manager, the janitor, the marketing team, the social media team- every position your spa needs is your responsibility. But eventually, as your business grows, you’ll have more to do and your time becomes very precious. It will become a necessity to have someone else to delegate responsibilities to and this when you start the hiring process.

Hiring a team can be a daunting task, but we've got you covered. 

What to look for in a new team member:

-Familiar with the brand, and excited about its mission.

-Able to work independently and as part of a team.

-Passionate about helping people feel good about themselves.

-Has a good understanding of how to run a business.

Follow these steps to avoid high employee turnover:

1. Put ads on Indeed and reach out to the cosmetology/esthetic schools in your area for possible hires. These schools are great sources for talented people looking for work, especially if you're looking for someone with experience in the industry. You can also post job listings on social media or in local newspapers. You could also hold an event at your salon or spa where you invite potential new employees to come in and showcase their skills. This gives you a chance to see how they perform under pressure and how they interact with others. If they seem like a good fit, then ask them if they'd like to come by for an interview!

2. Conduct a phone screening. Make sure they are qualified before bringing them in. If you have any doubts about their skills or experience, it's better to move on now than later! We believe that candidates should be vetted before any interviews are scheduled, and a phone screen is one of the best ways to do that. When you conduct a phone screening, you're able to get a better sense of who they are and whether they're qualified for the job. It's also an opportunity to ask questions that may not come up during an in-person interview. Ask questions about their skills and experience, but also make sure you're asking about their personality as well! You want someone who can work with others, not just themselves.

Make sure that the questions you ask are relevant to the position. If you're looking for someone who has experience working in the beauty business, then ask questions about your industry during your phone screening instead of asking general questions that could apply to any industry or position (i.e., "What did you like most about your last job?").

3. Reserve in-person interviews for applicants who pass their phone interviews. This is when you get to really see how they present themselves and if they'll fit into your company culture. You might want to include some role-playing or other exercises during these interviews so you can see how they perform under pressure (and get an idea of their demeanor). If they really stand out in this interview, invite them to shadow you or someone with the same job as what they’re interviewing for. They can get acquainted with the rest of the staff and you can see how well they fit into the company culture. 

4. Do a background check for any employee who will be performing services on clients, such as estheticians or massage therapists—these employees should be held to the same standards as anyone else working at your spa or salon! Ask for references from past employers so you can get another perspective on their work ethic and how they performed in past positions. 

Follow these steps to make finding loyal, dedicated employees for your spa or salon an easy process.

For more beauty business advice, follow @SPA_STRONG on Instagram!